Frequently Asked Questions

• Q Q1: Is the product voltage compatible with major overseas markets worldwide?
  A: Fully compatible! Supports a wide voltage input of 110V–240V, requiring no additional transformer, directly meeting the needs of most countries and regions globally, including North America, Europe, and Southeast Asia.
• Q Q2: How long does a full charge actually last?
  A: Depending on the thickness of the branches, a full charge can cover 4–6 hours of continuous work (approximately 1,200–1,500 cuts for medium-thickness branches), fully meeting the daily workload of professional gardening teams.
• Q Q3: Is the blade replaceable? Is the replacement process complicated?
  A: The blade can be replaced individually. The parts are highly interchangeable. Replacement only requires removing two fixing screws, requiring no special tools. End users can operate it themselves, and distributors can purchase blade accessories to increase revenue.
• Q Q4: Does bulk purchase support customization services (such as logo, packaging)?
  A: Yes! Orders of 100 units or more can include machine logo silkscreening and customized English packaging (including product manual and after-sales card) to help distributors build their own brand and enhance market competitiveness.
• Q Q5: Is the CT-9607B suitable for both professional gardeners and home users?
  A: Absolutely. The CT-9607B is designed to serve both professional landscaping teams and home gardening enthusiasts. Its lightweight body (0.76 kg), intuitive controls, and wide cutting range (0–32 mm) make it easy to use for beginners while still meeting the demands of professional-grade daily operations.
• Q Q6: What safety features does the CT-9607B include to protect the user during operation?
  A: The CT-9607B features a trigger-activated operation mechanism, meaning the blade only activates when the trigger is pressed, reducing the risk of accidental cuts. The intelligent battery indicator also helps prevent unexpected shutdowns mid-task, ensuring safer and more controlled operation throughout the pruning process.